Returns & Exchanges

At X Planet Games, we want you to be completely satisfied with your apparel and gear, which is why we offer a 30-day hassle-free return policy for all unworn items. If your purchase doesn't fit your style or size, we are committed to making the exchange process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original, unworn items with all tags attached back into their original packaging to ensure they are protected during transit.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.